Our Commitment to Your Privacy

Transparency in data handling.

Fibre Federal Credit Union is dedicated to protecting your personal and financial information through a clear Privacy Policy. We detail how we collect, use, and share your data, ensuring compliance with regulations and providing you with choices regarding your privacy.

Our Commitment to Your Privacy at Fibre Federal Credit Union

At Fibre Federal Credit Union, protecting your personal and financial information is a core principle. We understand the trust you place in us when you become a member, and we are committed to maintaining the confidentiality and security of your data. This commitment extends to all aspects of our operations, from our online banking platforms to in-branch services, ensuring that your privacy is respected at every touchpoint.

Our privacy practices are built upon a foundation of transparency and accountability. We adhere to strict internal policies and procedures designed to prevent unauthorized access, disclosure, alteration, or destruction of your information. This dedication reflects our obligation not just as a financial institution, but as a member-owned credit union focused on your well-being.

We continuously review and update our security measures to adapt to evolving threats and regulatory requirements. Our goal is to provide you with peace of mind, knowing that your financial details and personal identifiers are handled with the utmost care and diligence by Fibre Federal Credit Union.

Information We Collect and How We Use It at Fibre Federal Credit Union

Fibre Federal Credit Union collects various types of information to provide you with financial products and services, manage your accounts, and fulfill legal and regulatory obligations. This data typically includes identifying information such as your name, address, Social Security number, and contact details. We also collect financial information like transaction history, account balances, and payment information. The legal basis for collecting this data often stems from our contractual relationship with you as a member, as well as our obligations under federal and state laws.

We use your information solely for the purposes described above, ensuring that data collection is limited to what is necessary for our operations and your service needs.

Sharing Your Information and Your Choices at Fibre Federal Credit Union

Fibre Federal Credit Union understands that sharing your personal and financial information requires careful consideration. We do not sell your personal information to third parties. We may, however, share certain information with trusted third-party service providers who assist us in delivering services to you, such as payment processors, statement printers, or technology vendors. These providers are contractually obligated to protect your information and can only use it for the specific purposes for which we've engaged them.

"Your financial privacy is a cornerstone of our relationship. We only share information when necessary to provide the services you expect or as required by law, always with your protection in mind."

You have choices regarding the sharing of your information. For instance, you may have the option to opt out of certain types of information sharing with non-affiliated third parties for marketing purposes. Fibre Federal Credit Union provides clear mechanisms for you to exercise these choices, typically through our privacy notices or by contacting us directly. We are also obligated to share information when legally required, such as in response to a subpoena, court order, or government investigation. For details on your rights concerning financial privacy, refer to the Federal Reserve's Consumer Guide to Privacy.

Data Type Purpose of Collection Sharing Practices Your Control
Personal Identifiers (Name, SSN) Identity verification, account opening With service providers for operations, legally required disclosures Limited opt-out for marketing (where applicable)
Financial Information (Balances, Transactions) Account management, fraud prevention With service providers for transactions, legally required disclosures Controls over certain data sharing preferences
Contact Information (Address, Phone) Communication, service alerts With service providers for communication Update preferences for contact methods
Online Activity (Website usage) Service improvement, security Aggregated data with analytics providers Browser settings, cookie preferences

Questions about Privacy Policy

What kind of personal information does Fibre Federal Credit Union collect?

Fibre Federal Credit Union collects information such as your name, address, Social Security number, contact details, and financial data like account balances and transaction history. This information is essential for providing financial services and complying with regulatory requirements.

How does Fibre Federal Credit Union use my collected information?

We use your information to manage your accounts, process transactions, deliver financial products and services, prevent fraud, and comply with legal obligations. Our use is strictly for operational purposes and to serve your needs as a member.

Does Fibre Federal Credit Union share my information with other companies?

Fibre Federal Credit Union does not sell your personal information. We may share it with trusted third-party service providers who help us operate and deliver services, under strict contractual agreements to protect your data. We also share information when legally required.

Can I choose not to share my information with Fibre Federal Credit Union?

While providing certain information is necessary to become a member and use our services, you do have choices regarding some aspects of information sharing, particularly concerning marketing to non-affiliated third parties. Details are provided in our privacy notice.

How does Fibre Federal Credit Union protect my online banking data?

Fibre Federal Credit Union employs multiple layers of security for online banking, including encryption, multi-factor authentication, and continuous monitoring for suspicious activity. We regularly update our security protocols to protect your digital interactions and data.

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